Policies
Inn at Brierley Hill Policies
TERMS & CONDITIONS
Rates: All rates are based on double occupancy. Extra person charge is $95 per person. Rates include a complimentary gourmet small plate breakfast buffet served between 8am-9:30am every morning. Rates are subject to change and do not include applicable taxes.
Reservations & Payments: We accept all major credit cards. All reservations require full payment at the time of booking.
If you would like to redeem an Inn at Brierley Hill Gift Certificate, please call 540-464-8421 to make your reservation to avoid unnecessary credit card charges. At the time of reservation, a credit card number will be retained for any remaining balance or for any incidental charges not covered by the value of the Inn at Brierley Hill Gift Certificate.
Please note that if you choose to cancel a reservation that has been paid with a Gift Certificate, your refund will be in the form of an Inn at Brierley Hill Gift Certificate. There are no cash refunds.
Minimum Nights: A two-night minimum stay is required. Three-night minimum on holidays.
Check-in/Check-out Times: Check-in time is any time after 4:00pm. Check-out time is by 11:00am. The Inn at Brierley Hill uses a self check-in process. On the day of arrival you will receive your personal code that will activate at 4:00pm. This code will allow you to check-in without any assistance from an innkeeper.
Children: The Inn at Brierley Hills accommodations are not designed with small children in mind. In consideration of other guests, we do not allow children under 10 years of age, infants, or toddlers at the inn. Children 10 years of age and older are charged as adults and are subject to room occupancy limits. Children are welcome in our family friendly cottages, the Shenandoah and Lexington Cottages.
Pets: No pets please. Boarding for pets is available nearby.
Smoking: The Inn at Brierley Hills owner and associates are committed to providing a smoke and vape free environment and are proud to provide this for our guests and teammates. \, Our policy does not allow for smoking or vaping anywhere on the property. We look forward to welcoming you — so you can experience the clear difference that the Inn at Brierley Hill offers. Should you choose to ignore our policy, we will impose a smoking penalty fee and will charge your card a minimum cleaning and damage fee of $250.00.
Lost Items: The Inn at Brierley Hill is not responsible for lost, damaged, or stolen personal items. Should any guests lose personal belongings, if recovered, the item will be recorded as ‘found’. The Inn at Brierley Hill will make a reasonable effort to contact the guest if an item is left in the Inn’s guest room after the guest has checked-out which will be placed in our Lost & Found safety box. We will ship items back at the owner’s expense including shipping and handling charges. Any items in the Lost & Found, which are not claimed within thirty (30) days, will be donated to a local charity or discarded.
The Inn at Brierley Hill will not assume responsibility for the damage or loss of any merchandise or articles in the Inn before, during, or after your stay.
Office Hours: Inn at Brierley Hill Office Hours are from 8am – 7pm daily. After hours Inn related emergency service is available. Please call 911 for all life-threatening emergencies. If you require after office hours assistance please call 540-464-8421.
Room Refresh: Please text the innkeeper at (540) 464-8421 to schedule your complimentary room refresh. Room refreshes are available upon request only from 11am to 1pm. Your room refresh will include making your bed if it is free of your personal belongings, trash removal and changing out the towels. We do not enter your room unless you request it.
Visitors: The Inn at Brierley Hill property is for registered guests only. We ask that you do not entertain visitors on the Inn at Brierley Hill property while you are our guests. We strive to offer all of our registered guests a 5 star-experience while maintaining a peaceful, relaxing atmosphere throughout the property. If you have a visitor that wants to meet you at the Inn at Brierley Hill or pick you up or drop you off, please have them register with the Innkeeper on duty. All visitors must depart the property no later than 7pm.
Parking: Parking is complimentary and reserved for registered guests at the Inn at Brierley Hill only. We kindly request that you do not park in front of the entrance, but rather use the backside of the property on the southeast side of the Main Inn.
Damages: Guests agree to be responsible and reimburse the Inn at Brierley Hill for any damage done by the client or client’s guest to the property. The Inn at Brierley Hill will not assume responsibility for the damage or loss of any merchandise or articles in the Inn before, during, or after your stay. Guests agree to be responsible and reimburse the Iris Inn for any damage done by the client or client’s guest to the property.
Office Hours: Inn at Brierley Hill Office Hours are from 8:00am – 7:00pm daily. After hours Inn related emergency service is available. If you require after office hours assistance please call 540-464-8421. Please call 911 for all life-threatening emergencies.
CANCELLATION POLICY
The Inn at Brierley Hill does not accept reservations from any online travel agency (OTA), such as Expecia, Booking.com, ect.
Cancellations made at least 7 days in advance of a scheduled arrival will be refunded, less a 10% handling fee, or fully exchanged (100%) for a gift certificate to be used at a future date.
Reservations canceled 6 days or less will be refunded if we are able to re-book your room for another guest in the full amount, less a 10% handling fee. Any nights that are not re-booked will be nonrefundable.
All cancellations must be made by phone to be valid. Reservations made with an Inn at Brierley Hill Gift Certificate will be refunded in the same form. All credit card refunds must be made to the same card used to book the reservation. The Inn at Brierley Hill does not offer refunds for early check outs.
The Inn at Brierley Hill Gift Certificates are considered to be a form of payment. Inn at Brierley Hill Gift Certificates can not be exchanged for cash or refunded to a credit card and may only be used for the Inn at Brierley Hill accommodations.
Inn at Brierley Hill(“us”, “we”, or “our”) operates the http://f3c.120.mywebsitetransfer.com website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from http://f3c.120.mywebsitetransfer.com.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Use of Data
Inn at Brierley Hill uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Inn at Brierley Hill will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure Of Data
Legal Requirements
Inn at Brierley Hill may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Inn at Brierley Hill
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By Email: volker.eckhoff02@gmail.com
By Phone: 540-464-8421
We’re committed to easy access for everyone
Inn at Brierley Hill is committed to making our website as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We have invested a large amount of resources working towards improving the accessibility of our website to ensure we provide equal access to all of our users.
To help us make the Inn at Brierley Hill website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.
ADA Accessible Units
As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, Inn at Brierley Hill reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.
*According to federal law as found on https://www.ada.gov/taman3.html, places of lodging with 5 or less units and have the owner living on the property are exempt from having to have an ADA unit for those with disabilities. Religious organizations are exempt from title III requirements. Historical properties may also be exempt from certain aspects of title III requirements, but property owners need to verify based on local and federal requirements.
All other properties may be subject to title III requirements.
How are we doing?
We’ve worked hard on the Inn at Brierley Hill website and believe we’ve achieved our goal of Level AA accessibility. We monitor the website regularly to maintain this, but if you do find any problems, please get in touch.
If you enjoyed using the Inn at Brierley Hill website, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:
Email us at relax@brierleyhill.com
Call us at 540-464-8421
